Missed-call text back
Sitently texts your caller back within seconds, has a real conversation about what they need, and books them on your calendar — while you're still busy with whatever you were doing.
How it works
Your customers keep calling the same number they always have. Nothing about how you answer the phone changes — Sitently only steps in when nobody picks up.
Your line rings like it always does. If it goes unanswered, that's Sitently's cue — no voicemail, no lost lead.
Before they've moved on to the next search result, they have a message asking what they need help with.
Sitently asks about what they need the way a good front-desk person would, then offers open times that actually exist on your calendar.
The appointment lands on your calendar once they confirm, and they get a reminder text the day it's scheduled.
Who we work with
If a missed call means a lost customer, Sitently is for you. Our clients are small and mid-sized service businesses across the United States, typically with one to twenty employees and no dedicated receptionist.
Plumbing, HVAC, electrical, roofing, landscaping, pest control, garage doors — anyone dispatching techs to a customer's address.
Repair shops, body shops, tire and glass, custom builders. Everyone in the bay is under a car when the phone rings.
Salons, barbers, med spas, dental and chiropractic offices, massage and physical therapy — appointment-driven, and busy with the client in the chair.
Law offices, accountants, insurance agents, consultants, and anyone whose first conversation with a client starts with a phone call.
What you get
Every client gets the whole system. There is no version of this where you get half of it.
We provision a phone number for your business and configure it. You keep the number you already advertise — nothing on your signs, trucks, or Google listing changes.
Any call that goes unanswered gets a text within seconds, identifying your business and asking what the customer needs.
The assistant asks about the job the way your front desk would, offers times that are genuinely open on your calendar, and books the appointment once the customer confirms.
A reminder text on the day of the appointment, so fewer people forget to show up.
Sign in any time to read every conversation the assistant had, see what customers were asking for, and track how many missed calls turned into booked work.
We handle configuration, connect your calendar, and walk you through it. If something looks wrong, you talk to a person.
Getting started
We talk about how your phones work today, how many calls you're missing, and what your scheduling looks like. No charge for this.
We provision your number, connect your calendar, write the assistant's instructions around your services, and test the whole flow before it touches a real customer. One-time setup fee, quoted after the consultation.
A flat monthly fee covers the number, the messaging, the assistant, your dashboard, and support. Quoted based on your call volume. No long-term contract.
Try it yourself
Leave your mobile number and we'll reach out by text — the same way your customers would hear from you after a missed call.
Sitently sends appointment scheduling and reminder messages to people who contact a participating business. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Full details on our Text Messaging Program page, Privacy Policy, and Terms of Service.